Shipping Policy — Refine Shine Detailing NZ

Last updated: 21/11/2025

1. Shipping Locations

We currently ship nationwide across New Zealand.

2. Shipping Timeframes

Orders are processed within 1–3 business days.
Delivery times depend on your location but typically range from:

1–3 days urban

3–5 days rural

3. Shipping Costs

Shipping costs are calculated at checkout based on location and parcel size.

4. Order Tracking

You will receive a tracking number once your order has been dispatched.

5. Delays

Refine Shine Detailing NZ is not responsible for delays caused by couriers, weather conditions, or external factors.

6. Incorrect Addresses

Please ensure your shipping details are correct. We are not liable for lost packages due to incorrect addresses.

7. Lost or Missing Orders

If your package does not arrive:

Contact us within 7 days of expected delivery

We will work with the courier to locate or resolve the issue